For Everyone!
Frequently Asked Questions
No, insurance is not required.
All members have the ability to utilize the full benefits of the Access Health US program (part of the OptimalMD).
Our average, wait time is 17 minutes once you have logged into the portal and requested to see a physician.
Primary Care appointments need to be made in advance with the physician of your choice. Same day and next day appointments are available with many of our physicians.
Urgent Care is available 24 hours a day, 7 days a week, and 365 days a year. We do not restrict access on holidays or weekends.
If you feel your condition is life-threatening please call 911 immediately.
You need to be seen in a hospital or call an ambulance. Chest pain, difficulty breathing and other conditions reqire immediate medical attention.
Our team includes Board-Certified Physicians, Physician Assistants, Nurse Practitioners, Specialists, and more.
OptimalMD specializes in urgent care conditions while also offering the opportunity for our patients to choose a primary care physician that they can consult with for their chronic, routine or annual health needs.
Yes, refills can be provided at the providers discretion.
Routine medications can be refilled by scheduling an appointment with one of our primary care providers.
We have a Chat feature to the bottom right of your screen, and we will be happy to assist you there. Thanks!
No. Identification is only required for picking up controlled substances at certain pharmacies.